Is Your Hulu Not Working? The Ultimate Guide in December 2023

Avatar of Amelia Warner
Last Updated by on February 8, 2023

Is Hulu suddenly not working? Don’t fret over it. This article will guide you on fixing if Hulu is not working using simple steps.

Streaming sites have quite the craze among streamers and entertainment lovers. But unfortunately, people who binge-watch their favorite shows or movies are more prone to these problems. Sometimes, they stumble upon Hulu, which doesn’t work or shows errors.

This is confusing and irritating at the same time because it wastes our precious streaming time. That’s why we wrote a report full of the issues you may encounter and their solutions.

So, before diving into the fixes, let’s look at the most common reasons why Hulu quit working.


Why is Hulu not working? [The Possible Reasons]

There are two main reasons for Hulu not working. One is internet connectivity problems, and the second is software issues. Let’s take a quick look at other possible reasons why Hulu sometimes stops working. Some of the possible causes are as follows:

  • Outage on Hulu
  • Slow internet speed
  • Outdated Hulu App
  • Outdated Device Firmware
  • Hulu App Cache
  • VPN server blocked

These were some of the reasons behind Hulu not working. However, fixing Hulu issues is quite simple, mainly if you know the root of the problem. Here are some quick and easy fixes you can implement right away.


How to Fix When Hulu Is Not Working [Quick and Easy Fixes]

If Hulu’s not working, here is how you can fix it with some quick and easy techniques:


Fix #1: Check Hulu-Supported Devices

Before checking anything else, visit help.hulu.com/s/article/supported devices and check whether your device is compatible with Hulu. If your device is compatible with Hulu. Then, move on to the next step.


Fix #2: Check For An Outage On Hulu

If your question is, why is Hulu not working correctly? Then, you should check for a Hulu outage. Because, in most cases, it’s not a problem on your side. Sometimes, Hulu itself is unavailable. So, you can check the Hulu outage status on Downdetector.

Suppose there is no official Hulu Outage notification. In that case, you will have to hunt down the problem by looking at the #huludown hashtag on Twitter and the most recent tweets published by Hulu’s official Twitter handle @hulu.


Fix #3: Run an Internet Speed Test

To watch Hulu streaming smoothly, your internet speed must be between 3 to 6 Mbps.

This may be the reason you are experiencing difficulties with Hulu. To get started, go to Fast.com, which calculates and displays your internet speed in real time.

The following is the minimum Hulu internet speed requirement:

  • For The SD Video: 1.5 Mbps
  • For The 720p Video: 3 Mbps
  • For The 1080p Video: 6 Mbps
  • For The Hulu Live TV: 8 Mbps

If your internet speed is below the minimum, contact your ISP and ask for an upgrade.


Fix #4: Wired Internet Connection

Does Hulu still need to be fixed? We recommend using a wired internet connection. So, you’ll know if that works. Then you may have too many devices connected to your router, or the Wi-Fi connection isn’t strong enough.


Fix #5: Clean the Hulu App Cache

In case the problem persists, remove all cache from the Hulu app. It is the safest and finest way to solve the problem. To clear the cache on Hulu, follow these steps:

  1. Open the Hulu app.
  2. Select the Menu icon (three horizontal lines).
  3. Click on “Settings.”
  4. Scroll down and select the “Clear Cache” option.
  5. Tap on “Clear Cache” again to confirm.

Fix #6: Keep the Hulu App Up-to-date

Most devices automatically update the Hulu app. However, some devices don’t have the auto-update feature enabled. So, when your device does not automatically update the Hulu app, it runs an older version which can result in issues with Hulu streaming.

For the latest Hulu version, manually update or reinstall the app on your device and start watching Hulu.


Fix #7: Update Your Device Firmware

The Hulu app usually works on your device’s latest software version. So, to enjoy trouble-free Hulu streaming, make sure your device firmware is up-to-date.


Fix #8: Reactivate Your Device

Remove your device from the active list on the Hulu account page. Then, when you’ve deactivated the device, you can reactivate it and use it again.

  • Go to hulu.com/account.
  • Select Manage Devices.
  • Find your device, and click Remove.
  • Log back into your device and try streaming again.

Fix #9: Diagnose Hulu App Errors

Identifying the root cause of a problem is crucial before finding a solution. Therefore, Hulu generates error codes when it encounters difficulties in working. The following are some of the most common Hulu errors:

  • Hulu App Error p-dev 320: Hulu or Internet Connectivity Issue.
    • Fix: Restart the router and Check the Internet Speed.
  • Hulu App Error 5003: Playback issue.
    • Fix: Correctly set the date and time.
  • Hulu Error 16: Issue with unsupported regions (VPN error).
    • Fix: Use a premium VPN like ExpressVPN and Switch to a different Server.
  • Hulu Error Code RUNUNK13: Problems with buffering and Playback.
    • Fix: Reboot the Hulu app or clear the cache.

Fix #10: Contact The Hulu Support Team

You can contact the Hulu Support Team to help with these problems. In addition, they can help you fix the specific issue regarding Hulu not working.


Related Article:


FAQs on Hulu Not Working


Is Hulu having issues right now?

To check for Hulu outages, you can visit downdetector.com/status/hulu/.


Why does Hulu quit working?

There can be several reasons; first, you must check the internet connection. Then, visit downdetector.com/status/hulu/ to find out the current Hulu outage status. Lastly, you can try all the fixes we have given above.


Why is Hulu not working on my Smart TV?

There could be a service outage causing Hulu inoperative issues. You can check the above solutions regarding Hulu not working on Smart TV.


Why is Hulu currently unavailable?

To avoid this problem, clear cache and data: You can typically clear cache through your device settings menu. Next, deactivate and reactivate your device from the Hulu account page and try again.


Relax, Kick Back, and Enjoy Hulu: Conclusion

As you probably figured out, all the solutions to the Hulu not working issue are fundamental. The solutions we provided have helped you with Hulu’s inoperative issues.

It can take some time and effort to fix, but once it’s done, you can sit back and relax while watching your favorite entertainment content.

However, if none of these fixes work, then contact the Hulu support team and address your Hulu not working issue with them. They’ll solve it in the blink of an eye.


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